Last updated: September 2026
We want you to be completely satisfied with GDLytics.
If you are not satisfied with your purchase, we offer a 14-day money-back guarantee for all new subscriptions. You can request a full refund within 14 days of your initial payment.
To request a refund, please email us at support@gdlytics.com with your order details.
Since Paddle is our Merchant of Record, all approved refunds will be processed through Paddle and credited back to your original payment method. Please allow a few business days for the amount to reflect in your account.
Refunds are generally not provided for automatic subscription renewals unless requested immediately upon renewal. You can cancel your subscription at any time to prevent future charges.